Policies and Procedures Feedback and Complaint

1. Students are encouraged to communicate actively with Genetic Computer School through the following channels:

2. Upon receipt of the Positive or Negative feedback, Genetic Computer School will acknowledge within the 3 working days. The feedback and complaint will be recorded in the central log http://kms.gcsdesktop.com or Feedback Log Book.

3.All feedback will be strictly considered as private and confidential.

4.All feedback and complaints shall be resolved within 21 working days.