02 days - (Microsoft Word 2013 - 17 hrs) Perform Word Processing Functions (ICDL Certification) (CRS-Q-0025202-ES)

Commencement Dates

Please contact us for schedules.


Course Duration

17 Hours 

Target Audience

For beginner and professional who in need of Word Processing in order to create documentations.


Need to possess the knowledge of basic PC


Successful trainees will receive the internationally recognized ICDL Certificate upon completion of the course. This certificate is administered by ICDL Singapore. This is a joint certification between SSG and ICDL Singapore. Student must take a 45 min online assessment at the end of the course.

Course Pathway

For more information on the ICDL Progression Pathway please refer to the link below:

ICDL Courses Progression Pathways


Mode of Training



Candidates will be able to duplicate and move text within and between documents. They gain competence in using some of the features associated with word processing applications such as creating standard tables, using pictures and images within a document, and using mail merge tools.

On completion of this module each candidate will be able to:

  1. Work with documents and save them in different file formats
  2. Choose built-in options such as the Help function to enhance productivity
  3. Create and edit small-sized word processing documents that will be ready to share and distribute
  4. Apply different formats to documents to enhance them before distribution and recognize good practice in choosing the appropriate formatting options
  5. Insert tables, images and drawn objects into documents
  6. Prepare documents for mail merge operations
  7. Adjust document page settings and check and correct spelling before finally printing documents

Course Details



Section 1 : Introducing Word

Starting and Exiting Word
Layout of Word Screen
Quick Access Toolbar
Getting Help

Section 2 : Document Management

Open and Close Documents
Creating Documents
Saving Documents
Saving to Different Format
Saving as a Template

Section 3 : Viewing Documents

New Read Mode
Document Views
Object Zoom
Resume Reading
Expand and Collapse
Simple Markup
Open and Edit PDF
Switching Between Documents

Section 4 : Working with Texts

Text Entry
Inserting and Deleting Selected Text
Cut, Copy and Paste
Inserting Special Characters and Symbols
Show/Hide Non-Printing Characters
Using Undo/Redo

Section 5 : Text Formatting

Applying formatting
Fonts, Font Size & Font Style (Bold, Italic, Underline, Superscript, Subscript)
Changing Text Appearance
Changing Case
Using the Format Painter

Section 6 : Paragraph Formatting

Line & Paragraph Spacing
Bullets & Numbering

Section 7 : Tabulation

Setting & Clearing Tabs
Tab Alignment

Section 8 : Document Setup

Page Layout
Page Breaks
Adding Page Borders

Section 9 : Document Preview

Spell Checking
Search & Replace

Section 10 : Tables

Inserting tables
Entering text in tables
Selecting & formatting cells
Inserting/Deleting Rows & Columns
Changing Row Height/Column Width
Applying Table Borders & Shading

Section 11 : Multiple Document Formatting

Cut, Copy & Paste between documents
Page Numbering
Headers & Footers

Section 12 : Styles

Using Quick Styles
Setting Style Options

Section 13 : Objects

Inserting Drawn Objects, Pictures & Image from File
Inserting Charts
Using Drawn Objects – AutoShapes
Manipulating Objects (Move, Resize, Cut, Copy & Paste)

Section 14 : Mail Merge

Overview to Mail Merging
Creating & Editing the Main Document
Creating a Data Source
Using an External Data Source
Merging the Documents

Section 15 : Output

Previewing the Document
Setting Print Options
Printing the Document


Entry Requirement

  • Primary education without PSLE/PSPE Certificate or their equivalent 

Fees Structure


02 days - (Microsoft Word 2013 - 17 hrs) Perform Word Processing Functions (ICDL Certification) (CRS-Q-0025202-ES)


Singaporean 25 to 39 & PR

Mid-Career Enhanced & Subsidy >=40 years old born on /before 1979

WTS, > = 35 years old  born on/before 1984

Course Fee




SkillsFuture Funding




Total Gross Fee




GST 7%




SkillsFuture Credit Deduction/Cash




Participant need to pass the test to get subsidy

Eligible for Claim Period: 01 Oct 2015 - 19 Jan 2020

SSG Advice:

All Singaporean aged 25 and above can use their $500 SkillsFuture Credit to pay for a wide range of approved skills-related courses.

Visit the SkillsFuture Credit website (www.skillsfuture.sg/credit) to choose for the courses available on the SkillsFuture Credit course directory.

Thank you for your enquiry. One of our course consultants will keep in touch with you shortly.

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Adobe authorized training center
WSQ work skills qualification training center
ICDL test center
EduTrust CPE Singapore
Registration No: 198902296M
24 June 2015 to 23 June 2019
Main Office
Block 118 Aljunied Avenue 2
#02-100 Singapore 380118
Tel: +65 6339 7588
Bedok Branch
Blk 209 New Upper Changi Road
#04-643 Singapore 460209
Tel: +65 6913 4572
Jurong Branch
CPF Jurong Building 21
#03-09/10 Jurong Gateway Road
Singapore 150167
Tel: +65 6912 4316
Bukit Merah Branch
Blk 167 Jln Bt Merah Tower 4, Connection One
#06-11A Singapore 150167
Tel: +65 6928 0735