02 days – Microsoft Outlook & Internet Explorer – Perform Essential Online Functions (16 hrs) (ICDL Certification) (CRS-Q-0025515-ES)

Commencement Dates

Please contact us for schedules.


Course Duration

16 Hours 

Target Audience

This course for people new email & also for people who want a tool to help organize their business day. 


Knowledge of basic computer is a must.


Successful trainees will receive the internationally recognized ICDL Certificate upon completion of the course. This certificate is administered by ICDL Singapore. This is a joint certification between SSG and ICDL Singapore. Student must take a 45 mins online assessment at the end of the course.

Course Pathway

For more information on the ICDL Progression Pathway please refer to the link below:

ICDL Courses Progression Pathways


Mode of Training



Understand how to use e-mail, know how to handle file attachment, be aware of network etiquette, security considerations, manage personal contact groups and message folders.

Understand what internet is about, changing browser settings, some security considerations, submit web-based forms and search for information, save web pages and download files from the web and copy web content into a document.

On completion of this module each candidate will be able to:

  1. Understand what the internet is and common terms associated with it. Be aware of some security considerations when using the internet
  2. Accomplish everyday web browsing tasks including changing browser setting
  3. Search for information and complete and submit web-based forms
  4. Save web pages and download files from the web. Copy web content into a document
  5. Understand what email is and know some advantages and disadvantages of its use. Be aware of other communication options
  6. Be aware of network etiquette and security considerations when using email
  7. Create, spell check and send email. Reply to and forward email, handle file attachments and print an email
  8. Be aware of ways to enhance productivity when working with email software. Organise and manage email

Course Details



Section 1 : Web Browsing Concept

Understand the terms:
-Common web browser
Security and Safety – Protect yourself:
-Avoid Disclosure of personal and financial information
-Secure website
-Lock symbol
-Digital Certificate
-Control internet use

Section 2 : Web Browsing

Open & Close web browsing application
Enter URL address
Refresh page
Show history
Complete and submit web based form
Web tool to translate
Understand pop-up, block, cookies
Add, delete bookmark/favorites
Save files to a location
Copy text & image
Preview and print a web page
Select print options

Section 3 : Web-Based Information

Search engines
Advanced search
Web based encyclopedia

Section 4 : Critical Evaluation

Evaluating online information
Credibility of a website
Target audience
Intellectual property
Acknowledge sources
Seek permission
Data protection rights

Section 5 : Online Communities

Social Networking websites
Users share and publish contents
Protect yourself
Define Instant Messaging (IM)
Short Message Service (SMS)
Multimedia Message Service (MMS)
Good practice

Section 6 : E-Mail (Part 1)

File attachment
Email infecting

Section 7 : E-Mail (Part 2)

Email signature
Turn on /off automatic out of office reply
Marking and Flagging
Contract distribution list
Mailing list

Section 8 : Organising E-Mails

Using Calendars:
-Update meeting
-Add invites
-Decline an invitation

Entry Requirement

  • Primary education without PSLE/PSPE Certificate or their equivalent 

Fees Structure


 02 days – Microsoft Outlook & Internet Explorer – Perform Essential Online Functions (16 hrs) (ICDL Certification) (CRS-Q-0025515-ES)


Singaporean 25 to 39 & PR

Mid-Career Enhanced & Subsidy >=40 years old born on /before 1979

WTS, > = 35 years old  born on/before 1984

Course Fee




SkillsFuture Funding




Total Gross Fee




GST 7%




Skillsfuture Credit Deduction/Cash




Participant need to pass the test to get subsidy

Eligible for Claim Period: 01 Oct 2015 - 19 Jan 2020

SSG Advice:

All Singaporean aged 25 and above can use their $500 SkillsFuture Credit to pay for a wide range of approved skills-related courses.

Visit the SkillsFuture Credit website (www.skillsfuture.sg/credit) to choose for the courses available on the SkillsFuture Credit course directory.

Thank you for your enquiry. One of our course consultants will keep in touch with you shortly.

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Adobe authorized training center
WSQ work skills qualification training center
ICDL test center
EduTrust CPE Singapore
Registration No: 198902296M
24 June 2015 to 23 June 2019
Main Office
Block 118 Aljunied Avenue 2
#02-100 Singapore 380118
Tel: +65 6339 7588
Bedok Branch
Blk 209 New Upper Changi Road
#04-643 Singapore 460209
Tel: +65 6913 4572
Jurong Branch
CPF Jurong Building 21
#03-09/10 Jurong Gateway Road
Singapore 150167
Tel: +65 6912 4316
Bukit Merah Branch
Blk 167 Jln Bt Merah Tower 4, Connection One
#06-11A Singapore 150167
Tel: +65 6928 0735