| 02 days – Work In a Team (CRS-Q-0038135-ES) |
Course Duration
16 Hours
Target Audience
For employees who want to improve their way of working in a team
Pre-requisites
- Knowledge of organizational/workplace goals, processes, and procedures
- Knowledge of various communication channels used to carry out their duties
Certification
Successful trainees will receive a Statement of Attainment (SOA) issued by SSG
Entry Requirement
- Primary Education without PSLE/PSPE certificate or their equivalent
- At least 3 months of work experience
- Read, listen and speak English (ESS) Literacy Level 3
- Demonstrate Numeracy skills to a proficiency level (ESS) Numeracy Level 3
At the end of the course participants will be able to:
- Define and align team goals, departmental and organizational goals
- Demonstrate responsibility and commitment for the work done and to achieve individual and team goal
- Identify potential areas of conflict with the team member and methods to overcome them, taking into consideration the diversity issues
- Listen and contribute ideas and skills using appropriate communication techniques to achieve team goals
- Recommend improvements to established policies and procedures in a proactive manner
- Maintain open communication with team members by sharing information and discussing work-related issues so as to achieve individual and team goals to meet organizational requirements
- Demonstrate trust, respect, and support towards team members in daily activities
