ES WSQ – 2 Days – Perform Essential Online Functions Ms Outlook 2010/2013 and Internet Explorer 9/10 (16 hrs) (ICDL Certification: Essential Online)

Commencement Dates

Training location	Schedule

Overview

Course Duration

16 Hours

Target Audience

This course for people new email & also for people who want a tool to help organize their business day. It is a pre-requisite for the Advanced course.

Pre-requisites

Need to possess the knowledge of Basic PC

Certification

Successful trainees will receive the internationally recognized ICDL Certificate upon completion of the course. This certificate is administered by ICDL Singapore. This is a joint certification between WDA and ICDL Singapore. Student must take a 45 min online assessment at the end of the course.

Course Pathway

Any other ICDL courses.

Objectives

Understand how to use e-mail, know how to handle file attachment, be aware of network etiquette, security considerations, manage personal contact groups and message folders.

Understand what internet is about, changing browser settings, some security considerations, submit web-based forms and search for information, save web pages and download files from the web and copy web content into a document.

On completion of this module each candidate will be able to:

Understand what the internet is and common terms associated with it. Be aware of some security considerations when using the internet
Accomplish everyday web browsing tasks including changing browser setting
Search for information and complete and submit web-based forms
Save web pages and download files from the web. Copy web content into a document
Understand what email is and know some advantages and disadvantages of its use. Be aware of other communication options
Be aware of network etiquette and security considerations when using email
Create, spell check and send email. Reply to and forward email, handle file attachments and print an email
Be aware of ways to enhance productivity when working with email software. Organise and manage email

Course Details

SECTION	DESCRIPTION
Section 1 : Web Browsing Concept	Understand the terms: -WWW -URL -.org -.edu -.com -.gov -Common web browser Security and Safety – Protect yourself: -Purchases -Avoid Disclosure of personal and financial information -Encryption -Secure website -Https -Lock symbol -Digital Certificate -Control internet use
Section 2 : Web Browsing	Open & Close web browsing application Enter URL address Refresh page Hyperlink Navigation Show history Complete and submit web based form Web tool to translate Understand pop-up, block, cookies Add, delete bookmark/favorites Save files to a location Copy text & image Preview and print a web page Select print options
Section 3 : Web-Based Information	Search engines Keyword Phrase Advanced search Web based encyclopedia Dictionary
Section 4 : Critical Evaluation	Evaluating online information Credibility of a website Target audience Copyright Intellectual property Acknowledge sources Seek permission Data protection rights
Section 5 : Online Communities	Social Networking websites Users share and publish contents Protect yourself Define Instant Messaging (IM) Short Message Service (SMS) Multimedia Message Service (MMS) Good practice
Section 6 : E-Mail (Part 1)	Uses Structure Problems File attachment Cc Bcc Email infecting Phishing
Section 7 : E-Mail (Part 2)	Sending Receiving Email signature Turn on /off automatic out of office reply Marking and Flagging Contract distribution list Mailing list
Section 8 : Organising E-Mails	Using Calendars: -Update meeting -Add invites -Accept -Decline an invitation

Fees Structure

Subsidy and Nett Payable Amount

Subsidy Categories	Fees after subsidy	Fees payable with GST
Company
SME Company	$36/-	$61.20/-
Non – SME Company	$88/-	$113.20/-
Foreigner (WP, S-Pass, E-Pass, Dependant Pass)	$360/-	$385.20/-
Individual
Singaporean - 40 yrs and above	$36/-	$61.20/-
Singaporean – 21 – 39 yrs	$88/-	$113.20/-
Singapore PR	$88/-	$113.20/-
WTS (35 yrs and above - salary less than $2000)	$18/-	$43.20/-
Foreigner and work pass holders – WP, S-Pass, E-Pass, Dependant Pass)	$360/-	$385.20/-

SME: Small and Medium Enterprise

WTS: Workfare Training Support

Participant need to pass the test to get subsidy

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